The art of constructive confrontation : how to achieve more accountability with less conflict
There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits
dissertations
1 online resource (xvii, 270 pages)
9780471738800, 9780471718536, 9786610277254, 0471738808, 047171853X, 6610277257
63792250
The case for confrontation
The conversation
The commitment
The covenant
Confrontation
Staying positive
Changes and challenges
Cementing the bond
Celebrating the right things
Plan for the peaks
Rewards that resonate
Building others
Includes index