The Practice of System and Network Administration: DevOps and other Best Practices for Enterprise IT, Volume 1, Volumen1

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Addison-Wesley Professional, 2016 M10 25 - 1232 páginas

With 28 new chapters, the third edition of The Practice of System and Network Administration innovates yet again! Revised with thousands of updates and clarifications based on reader feedback, this new edition also incorporates DevOps strategies even for non-DevOps environments.

Whether you use Linux, Unix, or Windows, this new edition describes the essential practices previously handed down only from mentor to protégé. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire career, yet is structured to help even experts through difficult projects.

Other books tell you what commands to type. This book teaches you the cross-platform strategies that are timeless!

  • DevOps techniques: Apply DevOps principles to enterprise IT infrastructure, even in environments without developers
  • Game-changing strategies: New ways to deliver results faster with less stress
  • Fleet management: A comprehensive guide to managing your fleet of desktops, laptops, servers and mobile devices
  • Service management: How to design, launch, upgrade and migrate services
  • Measurable improvement: Assess your operational effectiveness; a forty-page, pain-free assessment system you can start using today to raise the quality of all services
  • Design guides: Best practices for networks, data centers, email, storage, monitoring, backups and more
  • Management skills: Organization design, communication, negotiation, ethics, hiring and firing, and more


Have you ever had any of these problems?

  • Have you been surprised to discover your backup tapes are blank?
  • Ever spent a year launching a new service only to be told the users hate it?
  • Do you have more incoming support requests than you can handle?
  • Do you spend more time fixing problems than building the next awesome thing?
  • Have you suffered from a botched migration of thousands of users to a new service?
  • Does your company rely on a computer that, if it died, can’t be rebuilt?
  • Is your network a fragile mess that breaks any time you try to improve it?
  • Is there a periodic “hell month” that happens twice a year? Twelve times a year?
  • Do you find out about problems when your users call you to complain?
  • Does your corporate “Change Review Board” terrify you?
  • Does each division of your company have their own broken way of doing things?
  • Do you fear that automation will replace you, or break more than it fixes?
  • Are you underpaid and overworked?


No vague “management speak” or empty platitudes. This comprehensive guide provides real solutions that prevent these problems and more!

 

Contenido

Contents
Change Management
Acknowledgments
Climbing Out of the Hole
The Small Batches Principle
Pets and Cattle
Workstation Fleet Management
Infrastructure as Code
Debugging
Maintenance Windows
Documentation
Centralization Overview
Centralization Recommendations
Centralizing a Service
Service Recommendations
Service Monitoring

Workstation Architecture
Workstation Software Life Cycle
Workstation Software Life Cycle
Server Upgrades
OS Installation Strategies
Workstation Service Definition
Workstation Fleet Logistics
Workstation Standardization
Onboarding
Server Hardware Strategies
Server Hardware Features
Server Hardware Specifications
Service Requirements
Service Planning and Engineering
Service Resiliency and Performance Patterns
Fundamentals
Disaster Recovery and Data Integrity
Network Architecture
Network Operations
Datacenters Overview
Customer Support
Handling an Incident Report
Namespaces
Nameservices
Email Service
Print Service
Data Storage
Backup and Restore
Software Repositories
Web Services
Management Practices
Ethics
Organizational Structures
Perception and Visibility
Time Management
Communication and Negotiation
Being a Happy
Hiring System Administrators
Firing System Administrators
Operational Excellence
Epilogue
Appendix B The Many Roles of a System Administrator
Bibliography
Workstation Hardware Strategies

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Acerca del autor (2016)

Thomas A. Limoncelli is an internationally recognized author, speaker, and system administrator with more than twenty years of experience at companies like Google, Bell Labs, and StackOverflow.com.

Christina J. Hogan has more than twenty years of experience in system administration and network engineering, from Silicon Valley to Italy and Switzerland. She has a master’s degree in computer science, a doctorate in aeronautical engineering, and has been part of a Formula 1 racing team.

Strata R. Chalup has more than twenty-five years of experience in Silicon Valley, focusing on IT strategy, best-practices, and scalable infrastructures at firms that include Apple, Sun, Cisco, McAfee, and Palm.

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