Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a ...

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on ...

HOW TO SELL TO AN IDIOT Selling to customers looking to get the most bang for their buckis a difficult feat. The only customers tougher than hagglers arethe ones so uninformed ...

Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise,large or small. If you're in the business of making a profit,you ...